Leadership in Technical Services

Leadership in technical services consulting organizations presents unique challenges due to the complex interplay between technical expertise and business management demands. Leaders must balance maintaining their technical credibility while developing the broader business and people management skills necessary to guide their organizations.

The fast-paced and continuously evolving nature of technical services adds another layer of complexity to leadership. Leaders must stay current with technological advancements while simultaneously managing client expectations, market pressures, and team dynamics. They need to make quick decisions about resource allocation, project priorities, and strategic investments in new technologies or skills development, all while ensuring their teams remain motivated and engaged. This requires a delicate balance between short-term delivery demands and long-term capability building, often with limited resources and tight margins.

my library units


If you'd like to contribute new units to the library, go to your dashboard under the "contribute to the library" tab...

my group's library units


If you'd like to see your group contributing units to the library...

my organization's library units


If you'd like to see your organization contributing units to the library...

Twennie's library units


Unit Type Icon

VIDEO: Leading Groups on Twennie; Assigning and Managing Prompt Sets

AUTHOR
Author Image
Twennie Founders

Prompt sets are structured collections of short, actionable learning tasks. They’re designed to be completed in small bursts of time... typically 20 minutes or less, and many take less than five minutes. They help teams build awareness, test ideas, and develop habits in a low-risk space. Twennie includes dozens of prompt sets covering a wide range of topics from proposal strategy to communication, leadership, and teamwork.

login required
Unit Type Icon

VIDEO: Leading Groups on Twennie; Choosing the Right Learning Units

AUTHOR
Author Image
Twennie Founders

Twennie offers a full learning library that includes articles, videos, interviews, prompt sets, exercises, and templates — all are designed to create real change, in as little as 20 minutes at a time. But no team needs every unit. And no team should be expected to use everything on Twennie. The key is choosing well, based on your team’s capacity, momentum, and appetite for growth. Watch this video for tips on how to choose units strategically and make advantageous use of the adaptability built into every unit.

login required
Unit Type Icon

PROMPT SET: Creating a Culture of Learning for your Team

AUTHOR
Author Image
Twennie Founders

This 20-prompt set helps leaders assess their learning culture and plan for a change. The first five invite reflection on current norms and assumptions. The second imagines a future where skills and habits are stronger, and what that future could mean for the team and organization. The third moves into planning: how much time can be devoted to learning, and how should it be structured? Finally, the last section challenges leaders to take action, set the tone, and even contribute their own Twennie units.

Purpose:
to help Twennie group leaders assess present learning culture and chart a course for change
login required